Terms & Conditions

This website (the “Site”) is provided by Acteon Group Operations (UK) Limited, a company registered in England and having its registered office at Kingfisher House, 1 Gilders Way, Norwich, Norfolk, NR3 1UB with company number 15426649 (“we” or “us”).

Use of the Site is governed by these terms of use (“Terms”) and our privacy and  cookies policy. If you are not willing to accept these Terms you may not use the Site.

Any breach of the Terms, or any other document referred to in these Terms may, at our sole discretion, result in your rights to access the Site being suspended or removed.

Disclaimer

The Site and its contents are for general information only and are provided “as is” and on an “as available” basis. Nothing on the Site is, or shall be deemed to constitute advice or any form of recommendation. Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms. Specifically, we make no warranties, representations or undertakings about:

  • any of the content of the Site (including, without limitation, any as to the quality, accuracy, currency, completeness or fitness for any particular purpose of such content); or
  • any content of any other third-party website referred to or accessed by hypertext link through the Site.

We make no guarantees that the Site is free from computer viruses. It is strongly recommended that you check for such viruses before downloading the Site or any of its contents.

Some content on this Site originates from third parties who provide services to us. We exclude to the maximum extent permitted by law any liability for the content originating from those third parties.

Links

The Site contains links to websites operated by third parties (“Third Party Websites”). We do not control Third Party Websites. The inclusion of such links does not imply any endorsement or approval of any products, information, materials or services offered or provided on Third Party Websites, or any association with their operators.

Liability

We accept no liability for any claims, penalties, loss, damage or expenses howsoever arising from:

  • any reliance placed on the content of the Site;
  • the use or inability to use the Site;
  • the downloading of any materials from the Site; or
  • any unauthorised access to or alteration to the Site.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill or other intangible losses, whether arising in contract, tort (including negligence) or otherwise.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence or fraud.

Intellectual Property

The content of the Site (including, but not limited to all text and artwork) is protected by copyright. The copyright is owned by us or is otherwise licensed from a third party for use by us. The Site contains registered and unregistered trademarks of which we are the owner.

You may view or download any part of the Site for private purposes, but you are not permitted, without our permission, to:

  • store the Site, or any part of the Site, for any other purpose;
  • print copies of the Site, or any part of the Site, for any other purpose;
  • reproduce, copy or transmit the Site, or any part of the Site, in any way, for any other purpose or in any other medium.

All other rights which are not specifically granted are reserved.

Artificial Intelligence

Content on this Site may be generated, assisted, or processed using artificial intelligence (“AI”) technologies. While we aim to ensure accuracy and reliability, such content may not always reflect current information or our views. We make no representations or warranties regarding the accuracy, completeness, or suitability of AI-generated content, and you use such content at your own risk.

You may not use any content from this Site, including text, images, or metadata, for the purpose of training, developing, or operating any AI or machine learning systems without our prior written permission.

User content

The Site may give you the option to send us content to be posted on the Site by us (“User Content”). By sending us User Content, you will be deemed to:

  • consent to us editing that User Content at our discretion;
  • grant to us an irrevocable, worldwide, royalty free licence to use and publish that User Content for any purpose;
  • irrevocably waive in our favour any moral rights you may have in such User Content in terms of Chapter IV Part I of the Copyright, Designs and Patents Act 1988, and any similar rights available in any part of the world; and
  • warrant to us that you are the owner of the copyright and other intellectual property rights in the User Content, that the User Content is your original work and that the User Content does not infringe the rights (including intellectual property rights) of any third party.

We do not guarantee that any User Content you submit will be posted on the Site.

We reserve the right to review, remove or decline to post any User Content at our discretion and without notice. You agree to indemnify, defend and hold us harmless from and against any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your User Content or your use of the Site in violation of these Terms.

Please note that comments made by other users of the Site which may be posted on the Site are provided for your information only and do not necessarily represent our views and opinions.

User conduct

You undertake that you will:

  • not use the Site for any purpose which is unlawful, or which may harass or cause distress or inconvenience to any person; and
  • not use the Site to transmit or distribute any information which contravenes any applicable law or any person’s legal rights.

You also agree not to:

  • attempt to gain unauthorised access to any part of the Site or systems connected to the Site;
  • use the Site to transmit viruses, malware or other harmful code;
  • use any automated tools (including but not limited to robots, spiders, or scrapers) to access, copy or monitor the Site without our express written consent.

Your account

The Site allows you to register your personal details to receive marketing on the Site.

You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account.

Service access

While we endeavour to ensure that the Site is normally available 24 hours a day, we shall not be liable if for any reason the Site is unavailable at any time or for any period.

Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

This includes force majeure events, cyberattacks, telecommunications failures, or other circumstances outside of our reasonable control.

Privacy policy

Please read our Privacy Policy for details of how we use information about you.

Changes

We reserve the right to amend or replace the Terms at any time. If we make any substantial changes we will notify you by posting a prominent notice on our Site.

Your continued use of the Site after such changes constitutes acceptance of the revised Terms.

Jurisdiction

The Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to first attempt to resolve any dispute with us informally. If a resolution is not reached, any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Enquiries

For all enquiries please contact us at:

Email: iSite Enquiries
Post: Acteon Group Operations (UK) Limited, Kingfisher House, 1 Gilders Way, Norwich, Norfolk, NR3 1UB, UK

© Acteon 2019 – 2025